Concord Robbins WSC offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Security & Privacy: We respect and are committed to protecting your privacy. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. We will not sell your information to anyone.
Refunds: All refunds will be provided as a credit to the credit card used at the time of the transaction.
Credit and Debit Cards
Concord Robbins WSC accepts credit and debit cards. We are set up for VISA, Mastercard, American Express and Discover cards. You may call or come by the office and use your credit card during business hours (7AM - 4PM) Monday - Friday. After hours and weekends you can use the new IVR # 903-626-8833 or pay online.
On-Line Bill Pay
To pay your bill online you will need to know your account number. NEW: Bills are now available online. Payments will be posted to your account within 1 to 3 business days. For more information, click the "Pay Your Bill Now" button, located above or at the bottom of this page.
Payment by Phone
To pay your bill over the phone, please call the new IVR # 903-626-8833 Safe-Secure-Simple. Before calling, please have your account number ready. Payments will be posted to your account within 1 to 3 business days.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least 7 to 10 business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Draft Form located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
Payment Drop-Off Locations
You may pay your bill in person at either office. The Concord office is located at 9066 State Hwy 7 W (the corner of 39 and Hwy 7) and the Centerville office is located at 103 N. Cass Street Centerville, TX. Each location has a 24 hour drop-off for after hours payments. Please see below for office hours.
We accept cash, check, money orders, VISA, Mastercard, American Express, or Discover. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
We also have a locked drop box next to the building located at the drive thru window in Concord. The Centerville office has a drop slot located next to the front door. Both are available 7 days a week 24 hours a day.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven (7) to ten (10) business days to post to the customer's account. Please consult with your bank for more information.
